Instrucțiuni de Ștergere a Datelor
Processes for deleting or anonymizing customer and business account data.
Contact the salon controller for appointment/staff records, or info@cbbdigital.us for CBBDigital-controlled account, service-order or security records. State the relevant business and the records/request, without sending unnecessary sensitive information. The authenticated account deletion flow is also available.
We use proportionate verification of your relationship with the relevant account or phone/email channel. GDPR and UK GDPR requests are handled without undue delay, normally within one calendar month; a lawful extension is explained within that month. Swiss FADP and applicable US rights are addressed as relevant. You may complain to the competent authority, including the UK ICO.
We delete, anonymise or return data according to controller instructions and applicable law. Necessary accounting, dispute, fraud-prevention and legal-hold records can be retained with a specific purpose and period; this is not an unlimited discretionary veto. Restricted backups are handled separately and are not claimed to offer instant record-level erasure.
Disconnection revokes or removes stored integration access where supported. A Meta data-deletion callback is distinct from this human-readable request procedure. External provider records follow the provider’s role and applicable obligations. International transfers are governed by the relevant GDPR/UK GDPR safeguards and UK Addendum where required.
New managed daily backups follow a 30-day rotation policy, retaining the latest two valid recovery copies and any documented legal holds. Earlier named archives are excluded from this automatic rotation and are subject to a separate necessity and deletion review. Backup archives are protected by strict server-side access controls and SHA-256 integrity manifests. We do not promise immediate record-level erasure within an archive. Before restoration, current deletion and notification opt-out records must be reapplied and verified before processing resumes; raw SQL/ZIP restoration does not automatically perform that replay.
The complete exact command list, matching the webhook: STOP, İPTAL, IPTAL, DURDUR, RET, UNSUBSCRIBE, ABMELDEN, STOPZETTEN, AFMELDEN, ARRET, ARRÊT, DESABONNER, DÉSABONNER. Case and surrounding whitespace are normalised. Only a complete command matches; incoming text is inspected transiently and is not retained in webhook logs.

